While I had problems with the language, Josh had picked up several phrases seemingly overnight which was quite useful. Following this little video intro, Josh had approached a saleslady advertising chocolates and asked "Eigo o hanase mas ka?" (Do you speak English?). However, as this girl only came up to about Josh’s chest, she shrank back, obviously intimidated, shaking her head and attempted to hide her face. Not wishing to leave with such a bad impression, Josh made one more attempt asking where we could find an information desk. She immediately brightened, smiled broadly, then ran to a stairwell with Josh in pursuit. She crouched down to better point out a location down the stairway on the lower floor and indicated that we should go down there and to the right. As had become second nature to us, Josh politely bowed and thanked her for her trouble and we continued on our way.